Welcome to Aviaserve

Aviaserve, formerly GlobeGround Malta, is Malta’s only truly independent Ground Handling Agent: one of two entities that are fully licensed to conduct passenger, ramp and cargo handling services at Malta International Airport.

In an industry that too often adopts a one-sized formula, we pride ourselves in offering a highly customised level of service, which is entirely tailored around our individual customers’ requirements.

Aviaserve is driven by an uncompromising commitment to safety, reliability, on-time performance and customer service. We deploy the very highest industry standards in the course of our operation and view this as a means of differentiating ourselves from competition. This strategy has underpinned the significant growth in Aviaserve’s local market share.

Aviaserve in Figures

  • Employs over 500 staff
  • Serves over 3 million passengers each year
  • Handles over 25,000 movements a year
  • 97.8% Station On-Time Performance (OTP) Record for 2017


May 2019: Kenneth De Martino (CEO) and John Willis (Director) attend IGHC conference in Madrid.
May 2019: Aviaserve organised a breakfast meeting held during the month of May 2019 during which the new summer uniforms were launched in the presence of Senior Management of Aviaserve, MIA Officials & various Airline representatives.
Feb 19: Aviaserve signs new concession agreement with Malta International Airport for a further 7 year license.
Jan 19: New GSE arrives in Malta for preparation of Summer 19 season.
Oct 18: Aviaserve reports summer 18 season as another record year in terms of number of passengers handled.
MAY: Aviaserve commences handling of SS18 Cruise & Fly programme
APRIL: Start of SS18 which promises to be the busiest summer season on record
MARCH: Record-breaking winter season draws to an an end
FEBRUARY: Aviaserve awarded Lufthansa Group recognition for Baggage Delivery Standards in Malta
JANUARY: Emirates renews its collaboration with Aviaserve
SEPTEMBER 2017: Summer 2017 is our busiest summer on record.
JUNE 2017: Aviaserve Welcomes DHL to our growing number of airlines served.
JANUARY 2017: Aviaserve unveils Green GSE initiative to further reduce its carbon footprint at MIA.
DECEMBER 2016: Thomas Cook Group renews relationship with Aviaserve, flights to Malta set to increase.
NOVEMBER 2016: Lufthansa German Airlines appoints Aviaserve as its Malta Ground Handing Agent.
SEPTEMBER 2016: Aviaserve reports busiest summer season on record.
JULY 2016: Rare sight in Malta as Qatar Airways flies in B777 Freighter, handled by Aviaserve
JUNE 2016: First Two Aviaserve Cargo Agents receive accreditation as licensed Cargo Screeners from local Aviation Security Authority
MAY 2016: Aviaserve prepares for its busiest summer season ever
APRIL 2016: “Aviaserve Cargo goes green” – Aviaserve installs state-of-the-art LED Industrial Lighting System in its Airport Cargo Warehouse, reducing operational carbon-footprint by an estimated 22%
JANUARY 2016: AVIASERVE handles series of wide-bodied Freighter flights by Emirates for leading local exporter
DECEMBER 2015: Aviaserve Directors, Management and friends attend charity dinner with HRH The Duke of Edinburgh in attendance.
NOVEMBER 2015: Aviaserve goes green and embarks on extensive electric GSE investment program.
OCTOBER 2015: Aviaserve reports record summer season – activity up 16% on summer 2014.
SEPTEMBER 2015: Aviaserve reaches important milestone exceeding 1000 flights handled in August.
AUGUST 2015: Aviaserve unveils brand new Cargo Screening Facility that is the only of its kind in Malta.
JULY 2015: Aviaserve is awarded prestigious handling contract by leading airline- SWISS.
JUNE 2015: Aviaserve celebrates its first decade and donates €10,000 to Heritage NGO Din l ‘Art Helwa.
JUNE 2015: Aviaserve is awarded prestigious handling contract by TNT.
May 2015: Jet2.com starts flying to Malta and appoints Aviaserve.